DAACK™ Non-Refundable Booking Fee
DAACK™ is introducing a non-refundable booking fee of $xxxx from ddmmyyyy. Your scheduled appointment will not be confirmed or held until this deposit booking fee is paid.
Due to the amount of last-minute cancellations being received, with not enough notice or time to refill the service we have no choice but to introduce this system.
Your deposit booking fee will be taken off your service amount due on the day. Should you cancel your booking you will forfeit 100% of the booking fee paid. The fee will not be transferable to another date or booking time.
Clients who reach a total of three late cancellation and/or no shows, will no longer be receiving future appointments.
As a small business we cannot afford to operate with continuous no shows or late cancellations.
When you book in your appointment, the time is reserved just for you. Our appointments are run back to back so that we can offer as much of our day, to you our valued clients. When someone cancels, it is very difficult for us to find the time to then fill that appointment when we are already fully booked.
We hope our clients understand that in order to book out your time, and to provide you with the service that DAACK™ prides our business on, in most circumstances this means we are then turning down other clients who want that same date or time. It is because of this we feel implementing this booking fee ensures that we can continue to uphold our service levels to our most valued people – you, our client.